Our services

Tramontana IMC works closely together with a broad spectrum of leading well- respected retailers and opinion leaders that range from independent retailers to global chains and e-commerce platforms.

We present and sell the brands with our in-house sales team from our central warehouse in Belgrade. Our team and retailers are using a very modern state-of-art order entry system for pre and reorders as well as a digital showroom to maintain our leading position on the market.

Our local expertise and knowledge about the different markets, together with a strong in- house team across all functions, give us the opportunity to present the brand in the best possible way. Our experienced team is the perfect matchmaker to connect the brand to the right retailer.

We offer full marketing, social media and PR services for our brands accommodating a 360 degrees approach to maximize coverage, visibility and reach.

Our strength is that we have local people with specific market knowledge who recognize differences and tailor our offer, making it market specific and culturally relevant. Additionally, we have native English and Serbian copywriters in-house to transform the brand DNA into the local market.

Our expertise and know-how about the different markets, together with a strong team across all departments, grants us the opportunity to present the brands in the best possible way in the marketplace. We take your brand to its right destination. Tramontana acts as an extension to your brand, where we take responsibility for the entire brand journey. We make sure it gets done.

Our e-commerce strategy is to occupy the most preferred e-commerce platforms and marketplaces. We also offer our customers a professional web-kit of digital content for operative product implementation in their own web shops and up-to-date information.

With the power of our logistic team and tools we are able to fulfill your 360 degrees e-commerce process.

We always seek to follow the latest trends and technologies. Therefore, we think it is crucial to have an in-house e-commerce team to make sure that we market our brands online in the most valuable way, but also make sure we boost our digital presence.

A complex market requires a high-level customer service team. Our young and dynamic team consists of English, Spanish, French and German speaking specialists with a long experience. They have strong bonds with clients and take care of the customer’s needs by providing professional, insightful, top-notch service and assistance: a 360 degrees approach.

We believe in great interaction with our customers, this all starts by understanding their requirements and needs. Customer personalization is therefore a key element in order to go that extra mile that will result in a successful collaboration.

Tramontana IMC guarantees overnight delivery of all stock items from our warehouse which is strategically located in Belgrade.

With a warehouse capacity of more than 10.000 SKU’s, powered by a team of professional staff with a combined experience of over 25 years in the supply chain industry. Through our expertise we know exactly what kind of supply chain management services this business needs.